Privacy Policy

This Privacy Policy describes how sleepmamas.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
  • Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor Shopify, Google Analytics, Google Tag Manager, Google Ads, Meta Ads.

Order Information

  • Examples: Name, billing address, shipping address, payment information (credit card numbers, UPI details, PayPal), email address, and phone number.
  • Purpose: To provide products or services to you, process payments, arrange shipping, and communicate with you.
  • Source: Collected from you.
  • Disclosure: Shared with our processor Shopify, PayPal, etc.

Customer Support Information

  • Examples: Name, email, order number, shipping address.
  • Purpose: To provide customer support.
  • Source: Collected from you.
  • Disclosure: Gmail.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We use PayPal to process transactions. You can read how PayPal uses your personal information here: PayPal Privacy Policy.
  • We may share your Personal Information to comply with applicable laws or respond to lawful requests.

Behavioural Advertising

As described above, we use your Personal Information to provide targeted advertisements. You can opt-out of targeted advertising here:

For more information, visit the Digital Advertising Alliance’s opt-out portal.

Retention

When you place an order, we retain your Personal Information for our records unless and until you request its deletion.

Cookies

We use cookies to enhance your browsing experience. Learn more in our Cookie Policy.

Security Practices

We implement industry-standard practices to protect your data, including encryption and secure payment gateways.